13 November 2025

How To Do A Pep Account Application Online In 5 Simple Steps

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A Pep account card next to a pair of denim jeans on a blue background.

PEP has built its name on making fashion and everyday essentials affordable for everyone. In the past, the lay-by system helped their customers stick to their budgets, but PEP has since stepped things up with the introduction of their store account.

 

With a PEP card in your wallet, you get the flexibility to shop for what you need, whether it’s a seasonal wardrobe change or the kids’ school uniforms, without the stress of overspending.

 

In this guide, we’ll show you how to complete a Pep account application online. It’s quick and easy, and soon enough, you’ll be ready to start enjoying all the benefits of being part of the PEP family.

For more useful guides, check out: 

 

Documents You’ll Need To Apply

 

Keep PDF copies of these documents handy. You will need to upload them to get your online application moving:

 

  • Your ID: A valid form of ID is required for verification.
  • Recent Payslips: Have your last 3 months’ payslips ready to show your income.
  • Bank Statements: If you’re self-employed, on contract, or a pensioner, you can provide your last 3 months’ bank statements instead of payslips.

 

Note: you must be a South African citizen and over 18 years old to apply.

 

How To Complete And Submit Your Pep Application Online, Step-By-Step

 

Step 1: Visit the PEP application page

A screenshot of step 1 of making a Pep account application.

Go to apply.pep.com to get started. You’ll need to enter your ID number and cell phone number, plus confirm that you’re a South African citizen.

 

Step 2: OTP verification

A screenshot of step 2 of making a Pep account application.

A One-Time Pin (OTP) will be sent to your phone. Enter this in the provided field to verify your phone number.

 

Step 3: Agree to the terms

A screenshot of step 3 of making a Pep account application.

Read the fine print and confirm that you’re a South African citizen before continuing.

 

Step 4: Enter your personal details

A screenshot of step 4 of making a Pep account application.

Provide your name, surname, and other required personal info. After filling it in, click Next

 

Step 5: Add your address

A screenshot of step 5 of making a Pep account application.

You’ll need to enter both your home and postal addresses, then submit by clicking Next.

 

Step 6: Fill in your work details

A screenshot of step 6 of making a Pep account application.

Add information about your job, including your employer’s name, your title, and how long you’ve been in the role. Submit by clicking Next.

 

Step 7: Income and expenses 

A screenshot of step 7 of making a Pep account application.

 

Add your income and expenses details, then click Confirm and Proceed with your Pep account application.

 

Step 8: Upload your proof of income

A screenshot of step 8 of making a Pep account application.

Finally, upload your proof of income. If you’re not able to upload it right away, email it later to pepdocs@tenacityinc.co.za or drop it off at any PEP store.

 

Your PEP account application is now pending approval. The retail store will send you a text within a few hours once they’ve reviewed your info. If accepted, they’ll confirm your credit limit and when you can start using your new line of credit for purchases. Keep an eye on your messages for the status update.

 

Benefits Of A Pep Account Application

 

Signing up for a PEP Clothing account opens up plenty of benefits that make shopping easier and more rewarding:

 

Shop Now, Pay Later

 

Grab what you want today and take your time to pay it off later. With a PEP account, you have the freedom to shop now without the pressure of paying everything at once.

 

Use At Multiple Stores

 

Your PEP account card works not just at PEP, but also at stores like Ackermans, Refinery, and Shoe City. It’s a convenient way to shop across several top retailers.

 

Special Offers Just for You

 

Enjoy discounts and promotions that are reserved just for account holders. With a PEP account, you get early access to offers that others might miss.

 

Tips For A Successful Pep Account Application

 

Check Your Credit Score: Before applying, take a quick look at your credit score. A good score makes it easier to get approved.

 

Accurate Application: Double-check the details you provide on your application. Missing or incorrect info can slow things down.

 

Have Income Proof on Hand: Be ready with recent payslips or bank statements to show the store that you can afford the credit.

 

Understand Your Current Debt Situation: Make sure your income is enough to cover your current debts plus the new store credit. It helps to keep that balance in check.

 

Update Your Contact Info: Double-check your address and phone number to avoid missing any important communication.

 

Keep It to One Application at a Time: Applying for multiple credit accounts in a short span can hurt your credit score. Stick to one application at a time.

 

Keep Your Job History Steady: Clothing stores like Pep likes to see that you’ve had stable employment. Make sure they can see you’ve been steady in your job.

 

Meet the Eligibility Criteria: Check the requirements, like age and income, before submitting your application to save time.

 

Pay Down Existing Debt: If you’ve got outstanding debts, try to lower them before applying. It’ll help your chances and credit usage ratio.

 

These steps can make a real difference in how likely you are to be approved for store credit. We wish the best of luck with your Pep account application.

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